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Turn “the button looks weird”into a bug you can actually fix.

Bugfyx is a feedback button for your website. Clients click the problem, and you get everything needed to fix it.

What your client sends today

Anna Berisha

to me, Mark, design-team · 11:47 PM

Re: Re: Fwd: website changes v4 FINAL (2)

hey!! the button on the home page looks weird again on my laptop?? and the form thing still doesn't work, Mark tried yesterday. sent a pic. can we fix before friday

Blurry phone photo of the client's website attached to the email

IMG_4031.HEIC

photo of screen · 4.2 MB

which button? which page?
which laptop??

What Bugfyx sends you

New report from Anna (client)BFX-50

Primary button is cut off on the homepage

Wireframe of a client website with a reported element outlined
Page
/ (homepage)
Element
a.btn-primary
Browser
Chrome 131, macOS
Screen
1280 × 800
Console
2 errors
Replay
0:30 attached
Posted to #website-feedback and assigned to you

For your client

Reporting a bug takes 20 seconds.

No account, no extension, no screenshots to email. They never leave your site.

  1. Click Feedback

    The button sits on your site. Or they press C.

  2. Point at the problem

    Anything on the page: a button, an image, a line of text.

  3. Write a note and send

    Draw on it if they like. Screenshot and details are added for them.

Wireframe of a client website with the Bugfyx widget open, asking for a name and email before sending feedback

For your team

You get a ticket, not a puzzle.

Every report arrives with the context your developers would otherwise spend a day chasing.

  • Screenshot with markup
  • The exact element
  • Browser, OS, screen
  • Console errors
  • 30 second replay
  • Thread with your client
The Bugfyx inbox: a list of reports on the left and the selected report with an annotated wireframe of the client page and comments on the right
Also sends every report to
  • Slack
  • Trello
  • Email
  • AI agents via MCP

See it in 60 seconds.

Poster frame for the Bugfyx demo video, showing the inboxFrom client note to fixed bug · 1:00

For developers

Let your AI coding agent fix it.

Connect Claude Code, Cursor or any MCP client. Your agent reads the report, looks at the screenshot and console errors, fixes the code, then replies to your client and resolves it.

  • Claude
  • Cursor
  • ChatGPT
Terminal
$ claude mcp add --transport http bugfyx https://app.bugfyx.com/mcp
✓ Connected to Bugfyx
 
> Fix BFX-50 from the Bugfyx inbox
  read report, screenshot and 2 console errors
  edited  src/components/Hero.vue
  replied to Anna: "Fixed, live in 5 minutes"
✓ BFX-50 resolved

Live on your site in two minutes.

Paste one line before </body>. No build step, no npm, works on any stack.

<script src="https://app.bugfyx.app/api/projects/YOUR_PROJECT_ID/script" data-bugfyx_id="YOUR_PROJECT_ID" async></script>
Widget live on hollowpine.studio. First ping a few seconds ago.
  • WordPress
  • Shopify
  • Webflow
  • Squarespace
  • Wix
  • React
  • Next.js
  • Vue
  • Nuxt

Safe to put on any client's site.

Agencies have to answer to their clients' legal teams. Here is exactly what the widget does, and doesn't, do.

What we capture

  • A screenshot, only when someone sends a report
  • Browser, OS, screen size and page URL
  • Console errors and page timings
  • The last 30 seconds of clicks and scrolls (paid plans)

What we never capture

  • Anything typed into forms: every input is masked
  • Areas reporters black out with the Redact tool
  • Elements you mark with data-exclude
  • Anything on domains you haven't allowed

Built for people who ship websites
for other people.

Agencies

Get sign‑off faster. Clients report on the live site, you see every project in one inbox, and clients never cost you a seat.

Freelancers

Look professional without a project manager. One link, one button, and feedback that doesn't need a phone call to decode.

Product & QA teams

Testers file reports with the console log and replay already attached, so developers can reproduce bugs on the first try.

How much time are client emails costing you?

40
15
$60

With Bugfyx you get back

10 hours

a month, worth $600. The Dev plan is $29.

pays for itself in the first week

Pricing

Clients are free. Always.

Pay for projects, not people. Monthly or yearly, cancel any time.

Free

$0/month

For side projects and testing

Start free
  • 50 feedbacks per month
  • 1 project
  • Email Notifications
  • Basic Browser Info
  • Page Screenshot

Dev

Most popular

$29/month

Perfect for freelancers and indie devs

Start free
  • Unlimited feedbacks
  • 5 projects
  • Email Notifications
  • Slack Integration
  • Extended Browser Info
  • Page Screenshot
  • Session Replay
  • Console Logs
  • MCP Integration
  • Priority Support

Agency

$59/month

For growing teams and agencies

Start free
  • Unlimited feedbacks
  • Unlimited projects
  • Email Notifications
  • Slack Integration
  • Extended Browser Info
  • Page Screenshot
  • Session Replay
  • Console Logs
  • MCP Integration
  • Priority Support
  • Trello Integration
  • Custom Branding

Bugfyx vs Marker.io, BugHerd and Userback

BugfyxMarker.ioBugHerdUserback
Paid plans from$29/mo$39/mo$42/mo$39/mo
Free planYesNoNoYes
Clients report without an accountYesYesYesYes
Session replayYesYesNoYes
Console logsYesYesYesYes
MCP for AI coding agentsYesNoNoNo

Competitor details from their public pricing pages, November 2026.

Questions agencies ask us

Do my clients need an account or a browser extension?

No. They click the Feedback button on your site, leave their name and email, and send.

How long does setup take?

About two minutes. Paste one script tag, or follow the WordPress or Google Tag Manager guide.

What does a report include?

An annotated screenshot, the exact element, browser, OS and screen size, page timings and console errors. Paid plans add a 30 second replay.

Is it safe to put on a client's site?

The widget only loads on domains you allow, replays mask every form field, and clients can black out anything private.

Which tools does it connect to?

Slack, Trello and email today. AI coding agents like Claude Code and Cursor can also read reports through MCP.

Can I cancel any time?

Yes. Plans are monthly or yearly and you can cancel from the billing page whenever you like.

Stop decoding client emails.

Add Bugfyx to your site in two minutes. Free plan, no credit card.

your clients will thank you

Start free